Document Type

Contribution to Book

Publication Date

2012

Abstract

Purpose — We assert that researchers developing new web interaction tools should consider an array of user motives beyond query-based information retrieval. This chapter reports on two probes used to investigate user activities that go beyond search as traditionally conceived.

Design/methodology — This chapter reviews research on user experiences with search engines and general web use. It then describes the design and case study of cards and pebbles, two search engine-based probes developed to help elicit new concepts for web-based experiences.

Findings — Participants reflect on their experiences with the probes and offer ideas regarding how to incrementally shift the traditional search paradigm and conceive of the web in new ways.

Implications/value — This investigation serves as a starting point by offering criteria that should be considered when designing new ‘beyond search’ tools.

Document Object Identifier (DOI)

10.1108/S1876-0562(2012)002012a011

Editor

Dirk Lewandowski

Publisher

Emerald

City

Bingley

ISBN

9781780526362

Publication Information

Library and Information Science: Web Search Engine Research

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