Philosophies underlying web design principles and the usability of web architecture change over time. What worked 5 years ago may be irrelevant today, and design fads quickly come and go. Therefore, it is helpful to conduct research studies in the usability and design of web pages to determine how these resources continue to perform well and what areas require revision or would benefit from improvement. After a number of revisions and after two years in its current iteration, a usability study of the Coates Library website would give librarians and web team members the opportunity to evaluate the site. In addition, such a study would offer suggestions for changes and improvements, as well as reinforcement that the site is useful and useable
Harris, Benjamin R., "The Usability Study of the Coates Library Website: Final Report" (2005). Library Faculty Research. Paper 1.