After reviewing the RefWorks bibliographic management software’s usage statistics in comparison to its cost, and after considering the impact of difficulties with generating accurate RefWorks bibliographies in the MLA and APA styles, a number of librarians suggested that the collection of information on Trinity students’ resource preferences and citation behaviors would be valuable. A brief survey was devised (a) to determine whether or not students and faculty continue to use RefWorks and (b) to collect information about additional resources that students and faculty may use as part of their “bibliographic behaviors.”
Harris, Benjamin R. and Jumonville, Anne, "Citation Creation Resources and Faculty/Student Preferences: A Report" (2012). Library Faculty Research. Paper 18.