Date of Award


Document Type

Thesis open access



First Advisor

Jennifer Henderson

Second Advisor

Aaron Delwiche


Oftentimes, city residents, those most impacted by policy, are excluded from the policy-making process. Collective intelligence provides a theoretical framework that policy-makers can use to better incorporate residents’ voices into the policy-making process and to generate innovative policy solutions to address local issues. In this context, collective intelligence is the idea that when people from different backgrounds work together, they have the capacity to build something bigger and better. This project aims to showcase the potential of using collective intelligence in the policy-making process through a hypothetical case study of how it can be used to address the housing affordability crisis in San Antonio. By incorporating best practices identified in collective intelligence research, this case study serves as a feasible example of how collective intelligence can be put into practice within the context of San Antonio.