Date of Award
Thesis open access
Nowadays, the visible success of online platforms certainly put a spotlight on the importance of recommendation systems (RS) in multiple domains. Typically, the use of RS has been proved to lead to considerable improvements for e-commerce business by bringing in various types of positive effects. However, recommendation systems are also known to be controversial because of the concerns they introduce: lack of transparency, reduction of diversity, little to no user control, etc. On the other hand, with the significant progress in Natural Language Processing and gradual acceptance of Artificial Intelligence by end-users, one cannot ignore the fact that conversational systems, especially, virtual personal assistants, are drawing more attention in many industries.
Lin, Yuchuan, "Chatbot Sophia: A New Perspective on Providing User Control in Recommendation Systems for E-Commerce" (2021). Computer Science Honors Theses. 60.